Frequently Asked Questions
Is cash on delivery (COD) avaliable?
Yes, cash on delivery (COD) is available
Will I receive the same product that I see in the picture?
Absolutely! At AM Fashion, we take great care to provide accurate images of our clothing products. While we strive for a perfect match, slight variations may occur due to factors like lighting and screen settings. However, we guarantee the highest quality and offer excellent customer support to address any concerns you may have. Your satisfaction is our priority!
How long will it take to receive my order?
Inside Dhaka: 24 to 48 hours.
Outside Dhaka: 24 to 72 hours.
For any delivery-related inquiries, contact our customer support team. We aim to provide a prompt and efficient delivery experience for you.
What is your return and exchange policy?
At AM Fashion, we want you to be completely satisfied with your purchase. Our return and exchange policy is designed to accommodate various scenarios:
Faulty Products: We request customers to inspect the products in front of the delivery person. If you receive a faulty item, we will gladly exchange it at our expense.
Size Exchange: In case the product you received doesn’t fit you properly, we offer a size exchange. We will bear the exchange charges to ensure you get the right fit.
Design Preference: If you wish to exchange a product due to a change in design preference, we are happy to assist you. However, in such cases, the customer will be responsible for covering the exchange charges.
We value your satisfaction and want to make the exchange process as smooth as possible. If you have any questions or need further assistance with a return or exchange, please don’t hesitate to contact our customer support team. We are here to help!